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Frequently asked questions
Aroma Delights LLC - Policies
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We process and ship orders within 3-5 business days.
Standard shipping times vary based on location but typically take 5-7 business days.
We currently ship within the U.S. only.
Once an order is shipped, a tracking number will be provided via email.
Aroma Delights LLC is not responsible for delays caused by the shipping carrier.
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Due to the nature of our products, we do not accept returns or exchanges.
If you receive a damaged or defective item, please contact us within 2 days of delivery at contact@aromadelightsllc.com with photos of the damage.
We may offer a replacement or store credit at our discretion.
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We respect your privacy and will never sell or share your personal information.
Customer data is used solely for order processing, shipping, and communication.
We may send promotional emails to customers who opt in, but you can unsubscribe at any time.
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We accept major credit/debit cards.
All payments must be made in full before orders are processed.
Transactions are securely processed through an encrypted payment gateway.
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Custom orders may require additional processing time.
Once a custom order is placed, it cannot be canceled or refunded.
We will work with you to ensure satisfaction with custom requests.
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Our products are handmade, and slight variations in color and scent may occur.
Aroma Delights LLC is not responsible for allergic reactions. Please review ingredients before use.
Keep products away from children and pets. Use as directed.
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Email: contact@aromadelightsllc.com
Phone: 980-407-8715Thank you for choosing Aroma Delights LLC!